Privacy Policy for Med Global Distributors Ltd. (MGD)
Effective Date: July 3, 2025
Our website is “https:\www.medglobal.ca”. Med Global Distributors Ltd. as affiliated companies (“MGD”, “we”, “us”, or “our”), registered in Canada and operating globally, are committed to protecting the privacy of individuals whose personal data we collect and process. This Privacy Policy outlines how we handle personal data in connection with our business activities—including supplier licensing, referral services, software and cloud solution distribution, cybersecurity advisory services, and other professional services provided to visitors, partners, clients, suppliers, and third parties.
Scope of This Policy
This Privacy Policy applies to personal data we collect:
- When you visit our website or digital platforms.
- When you contact us or interact with our representatives.
- When your organization engages with us for licenses, software distribution, referral partnerships, or cybersecurity assessments.
- When you use any of our customer, partner, or bidding portals.
- When you attend events, submit inquiries, or request marketing materials.
- When you are referred to us as a potential customer or partner.
- When we evaluate vendors, contractors, or suppliers.
We encourage you to read this statement to understand how MGD collects, uses, discloses, and protects your personal data.
What Is Personal Data?
“Personal Data” refers to any information that can identify you as an individual or relates to an identifiable individual. This may include names, contact information, online identifiers, professional information, or technical identifiers. In some jurisdictions, Personal Data may also include identifiable business representatives (e.g., corporate contact information linked to individuals).
Types of Personal Data We Collect
We may collect Personal Data from various sources, including:
1.Information you provide us
This includes data you submit directly, such as:
- Full name, job title, business email, company name, and business address.
- Phone number, country of operation, license applications, or service requests.
- Technical documentation submitted for licensing or security assessments.
- Application forms for software or cloud services, including onboarding details.
2. Information Collected from Your Organization or Representatives
Your employer or partners may submit your personal information when:
- Requesting access to MGD portals for bidding or licensing purposes.
- Adding you as a contact for project distribution or supplier-related matters.
- Referring you for service opportunities or participation in distribution programs.
3. Information Automatically Collected from Our Website and Portals
When you access our platforms or portals (e.g., Supplier Portal, Referral Portal, MGD Licensing Center), we may collect:
- IP address, device identifiers, browser settings, and geographic region.
- Portal login history and user interaction logs (e.g., activity timestamps, file downloads).
- Cookies and tracking information as outlined in our [Cookie Notice].
4. Information from Third Parties
We may also collect personal data from:
- Referral partners and other supplier network participants.
- Publicly available sources or events (e.g., trade shows, webinars).
- Third-party analytics tools (e.g., Google Analytics, LinkedIn Insights, CRM providers).
- Business intelligence or industry databases.
How We Use Personal Data
MGD processes your Personal Data for purposes that include:
- Managing Supplier Licenses and Referrals: Including the vetting of candidates, issuing licenses, recording authorizations, and managing credentials.
- Distributing Software and Cloud Services: Facilitating customer onboarding, billing, user account setup, and compliance checks.
- Providing Security and Risk Recommendations: Delivering tailored security reports, assessments, and advisory services.
- Facilitating Access to Portals: Enabling access to bidding, licensing, and commerce portals tailored for partners, vendors, and distributors.
- Marketing and Communications: Sending service updates, product launches, newsletters, and event invitations (with your consent).
- Complying with Legal and Regulatory Requirements: Including due diligence, audits, licensing regulations, and fraud prevention.
- Contractual Obligations: Managing commercial relationships and fulfilling obligations under license, distribution, or supplier agreements.
- Improving Our Website and Portals: Through analysis of usage data and cookies.
Disclosure of Personal Data
We do not sell your personal data. However, we may share your data in the following scenarios:
- Affiliates and Subsidiaries: For internal business purposes and global service delivery.
- Authorized Third Parties: Including cloud service providers, KYC vendors, cybersecurity partners, and legal/accounting firms, under strict confidentiality obligations.
- Referrals and Licensing Programs: When your organization participates in a joint program, or your data is needed to fulfill distribution or software license processes.
- Legal Requirements: When compelled by law, subpoena, court order, or in defense of legal claims.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets.
Cross-Border Transfers
Due to our global operations, your Personal Data may be transferred to and processed in countries outside your jurisdiction, including Canada, the U.S., the EU, and others. Where required, we implement appropriate safeguards such as Standard Contractual Clauses, data transfer agreements, and Binding Corporate Rules.
Legal Bases for Processing
We process personal data under the following legal bases:
- Consent: Where you have explicitly given permission (e.g., for marketing or referral enrollment).
- Contractual Necessity: To fulfill contractual obligations under licensing, distribution, or supplier agreements.
- Legitimate Interests: Such as improving our services, preventing fraud, and ensuring cybersecurity.
- Legal Compliance: Where processing is required by law, including regulatory obligations.
Data Retention
We retain your data only as long as necessary for the purposes outlined above, including:
- While your organization holds a license or participates in a distribution program.
- During active business engagement (e.g., software support, supplier referrals).
- For the duration required by applicable laws, including contractual or financial record-keeping.
- When you interact with our websites or marketing tools, in line with cookie policies and analytics retention schedules.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict our processing.
- Request data portability.
- Withdraw consent at any time (where applicable).
- Lodge complaints with a supervisory authority (e.g., the Office of the Privacy Commissioner of Canada or the European Data Protection Board).
To exercise your rights, contact us at privacy@medglobal.ca or use the details at the end of this policy.
Security Measures
We implement industry-standard security measures to protect your data, including:
- Encryption, access controls, and user authentication.
- Role-based access within portals and systems.
- Continuous security monitoring and internal audit mechanisms.
- Data redundancy and disaster recovery systems.
Despite these efforts, no system can be 100% secure. We encourage you to use strong passwords and be cautious when sharing sensitive data online.
Cookies and Tracking Technologies
MGD uses cookies and tracking technologies on its websites and portals to:
- Personalize your user experience.
- Monitor usage and performance.
- Enable core website functionality.
- Offer targeted marketing (if consented).
You can manage your cookie preferences via your browser or our [Cookie Consent Manager].
Minors and Third-Party Links
Our services are not directed to individuals under 16. We do not knowingly collect data from minors.
MGD websites may include links to external sites. We are not responsible for the privacy practices of third-party sites. Please review their privacy notices separately.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of material changes via our website.
Contact Us
For any questions or to submit a privacy request, you can reach us directly at:
Email: info@medglobal.ca
Phone: +1 (819) 212-5343
Mailing Address of the Office of the Privacy Commissioner:
Attn: Privacy Officer of the Commission of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3
Phone: 819-994-5444
If you are located in the European Economic Area (EEA) or UK, you may also contact the Information Commissioner’s Office (ICO) at
